Privacy Notice

  • What information do we collect and how do we use it?
    When you place an order we need to know your name, email address, mailing address, billing address, and if paying by credit card, credit card number, and credit card expiration date. This allows us to process your order and to notify you of your order status. Your email address also serves as your log in name. When you sign up for our newsletter mailing list we need only an email address, which we use to send the information you requested. By using our web site, you consent to the collection and use of this information by Highbury Optometrists Ltd for the purpose it was given.

  • How do we protect your personal information?
    Checkout is done via a secure server, so your credit card number is encrypted as it travels to our ordering system. In the unlikely event that you are subject to fraudulent charges, remember to first notify your credit card provider in accordance with its reporting rules and procedures. If you feel more comfortable doing so, you are welcome to call in your credit card information and complete your purchase by phone or send it by fax.

  • Do we make any personal details available to third parties?
    We never disclose your details to third parties, and that includes your email address.

  • We may contact you to verify your personal information.
    In some cases we may contact you to verify personal details. This may include things such as confirming mailing address, billing address and prescription details. This helps us to ensure the data we have is correct and also to help prevent fraudulent use of credit cards.

  • Can I change and view my personal information?
    If at any time you would like to change any information in your account, just go to the account page and login using your email address and password. Here you can change or update your email address, password, shipping address, billing address, unsubscribe from any email specials.

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